Industry-Specific Services

Elevate Your Business with Empire Global Call Center's Specialized Services

At Empire Global Call Center, we understand the unique challenges and requirements of various industries.

Our industry-specific services are designed to cater to your company's distinct needs. Industries include Energy, Home Warranty, Legal, Finance, Healthcare, E-commerce, and many more.

Choose Empire Global Call Center for all of your outsourcing needs. Empire Global is a true BPO company (Business Process Outsourcing) with a strong emphasis on training and continued quality assurance to meet and exceed your business expectations.

Energy Providers

Our experienced outbound sales team will help you grow your portfolio of commercial and residential customers. We are experienced and proven sales performers for Energy Providers selling electricity, natural gas, and solar energy in both commercial and residential markets in the United States, Europe, Latin America and worldwide.

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Financial Services

We provide a full spectrum of services that fall within the realm of Consumer and Corporate Finance including customer service, billing, sales and lead generation. We provide services for Merchant Cash Advance lenders, Merchant Credit Card Processors, Debt Relief Services, Credit Repair Services as well as general service providers that utilize our vast resources for billing and collection activity.

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Sales and Lead Generation

We provide lead generation, appointment setting, and warm call transfers as well as sales for various industries and verticals such as: Automotive , Energy, Finance , Healthcare (open enrollment), Home Services , Insurance, Solar and many more

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Home Warranty

We provide various functions for the home warranty industry with many years of experience in home warranty customer service, vendor relations, claim dispatch, authorizations, and customer retention. Outsource any part of or all of your home warranty operations to our nearshore call center providing your business with an affordable and scalable alternative to staffing internally.

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We offer services for billing, collections customer service, sales and lead generation for the Finance industry.

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We offer exceptional customer care and order management services 24/7, all year round.

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Assisting real estate professionals and property managers in lead generation and service dispatch.

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Tech Companies

We provide 24/7 client support and dispatching services with a prompt response time.

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Don’t let your business settle for less.

Embrace Your Industry Potential.
Take Action Today.

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